From the start Tung Yu incorporated the concept and model of “A 2.5 industry – manufacturing service business” to accommodate the demands for customizable solutions (virtually 100%) and thereby created a unique customer relationships akin to symbiosis. The company was much more than an equipment supplier. A call to Tung Yu was always the first one made by a customer confronted by a problem. By offering customer-oriented, comprehensive tech services and support, Tung Yu can deliver precise solutions through their unique “innovative collaboration service model” that integrates upstream/ downstream customers for purposes of problem analysis and improvement. In addition the company also engages in regular discussions with suppliers and academia to create a quality service platform that is versatile and efficient.